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With the EngageBay-Vox-CPaas integration's click-to-call solution, businesses can seamlessly implement a click-to-call service for their support teams. Once the user enters their contact number in the form, the voice API connects the call to the preassigned number instantly.
This integration supports voice termination for all app-to-landline or GSM mobile calls. Reduce costs on your local and worldwide voice traffic with the reliable voice SDK offering voice termination only by the best quality routes. The EngageBay-Vox-CPaas integration is interconnected with telecom operators across 220+ countries for SMS, voice and international numbers.
Enjoy robust scalable audio conferencing that helps you grow your business. Businesses can add participants, customers and support staff to get connected at the same time, thereby saving time and ensuring clear communication with the EngageBay-Vox-CPaas integration.
Add an additional layer of security to your app communications. Build credibility and trust among customers by sending two-factor authentication codes within the application. The EngageBay-Vox CPaaS integration enables a secure and reliable platform for quick delivery of OTP and authentication codes.
Retain customers and build contextual communication by sending promotional SMS, offers and alerts & notifications SMS within the app. Engage and keep your customers abreast of the latest developments and updates. Additionally, you can send alerts for transactions within your app.
Add more engagement to your EngageBay messaging platform with the EngageBay-Vox CPaaS integration. With two-way SMS, users can easily reply to your messages within the EngageBay application.
Interconnectivity with telecom operators across 220+ countries for SMS, voice and international numbers
Vox-CPaas's programmable APIs reduce the implementation time and allow faster integration by being reliable and secure.
Vox-CPaas helps businesses save expenses and time while providing high quality real-time communication solutions.
Go to Preferences > Gadgets and locate VOX-CPaaS integration. Click on the Enable button and enter your Project ID and Auth Token and then choose your number.
You can make calls to your contact by clicking on the call option from contact details page. You can also select multiple contacts to make calls one by one using the call broadcast feature
You can also send SMS to your contacts from the contact details page. You can also try our bulk SMS and SMS broadcast feature.
You can also automate your SMS sending process by using EngageBay automation and workflows when an event is triggered. To do this you need to set up your integration in ENgageBay from Account Settings > Integrations > SMS tab.
You can check the Call and SMS logs and activities in your contact details page
Filter your contacts based on last modified by outgoing call, incoming call, Outbound SMS & inbound SMS